Privacy Policy

Community 1st Credit Union is a member-owned financial cooperative, committed to providing you, the member, with financial products and services to meet your financial goals. We are equally committed to protecting your privacy. This protection of financial privacy is a priority of the credit union. The information below explains how we collect, use and safeguard your personal financial information. If you have any questions, please contact a Member Service Representative at Community 1st Credit Union (641) 684-5448, or email us at memberservice@c1stcreditunion.com.

Information We Collect and Disclose About You

  • We collect nonpublic personal information about you from the following sources:
  • Information we receive from you on applications and other forms;
  • Information about your transactions with us or others;
  • Information we receive from a consumer reporting agency;
  • Information obtained when verifying the information you provide on an application or other forms. This may be obtained from your current or past employers or from other institutions where you conduct financial transactions.

We may disclose all the information we collect, as described previously and as permitted by law, to companies that perform marketing services on our behalf or to other financial institution with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the member information we provide to other third parties.

In order to conduct the business of the credit union, we may also disclose nonpublic information under other circumstances as permitted or required by law.

If you decide to terminate your membership with Community 1st Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

What You Can Do to Help Protect Your Privacy

Community 1st Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

  • Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords.
  • Never keep your PIN with your VISA Debit card, ATM card, or credit card.
  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
  • Keep your information with us current. This is very important in case we should need to contact you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

If you have any questions concerning this notice, please do not hesitate to call us—we are here to serve you.


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